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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-24-2022 11:02 AM

HP Recommended
Product: HP Deskjet D2460 Printer
Operating System: Microsoft Windows 10 (64-bit)

I used to use this printer without a problem but it has disappeared from the 'devices' list as -not installed or named. My wife recently changed her laptop and it will not find drivers or install , yet HP does identify the product. This printer has previously worked on both our laptops but not the new one or mine despite all of them having W10 as the OS. Any advice please?

Category:
4 REPLIES 4

‎03-24-2022 12:15 PM

HP Recommended

Welcome to our forum. 
Have you tried this instruction manual? https://support.hp.com/nz-en/document/ish_2224996-1993298-16

Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)

‎03-24-2022 05:08 PM - last edited on ‎05-28-2024 06:44 AM by

HP Recommended

Hi @Davidwhistler 

..,.,.,., .,.,. .,., ,.,., .,.,.

Try with the software download from the next link,

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

‎03-31-2022 04:53 AM

HP Recommended

Thanks for this link. I have used it -as have my family- to try to resolve the driver problem and we are no further forward. I have followed other lines of resolving it also, without success; I think the machine isobsolete for W10 but haven't yet , quite, given up!

Thanks

‎05-28-2024 06:45 AM

HP Recommended

Hi community!

 

💡 If you have any questions regarding this or any other topic, please Click here to create a new post.

SofiaML
HP Support Community

I work on behalf of HP.
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