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02-27-2014 08:33 AM
I hope someone can help me with my problem. I have a HP Photosmart C4780 printer and just before I upgraded to OS X Mavericks I uninstaled the driver for some reason. Now after I'm with Mavericks I find it impossible to find an installation driver that works with it. Can anyone tell me where on the internet I can find a installation driver for this printer that works for Mavericks please?
03-03-2014 01:08 PM - last edited on 02-28-2017 06:10 PM by OscarFuentes
Welcome to the HP Forums!
For your printer, and the version of Mac that you are running, there is no installation drivers available from HP. Please follow through the steps in the document 'OS X v10.9 Mavericks: Installing and Using the Printer on a Mac', to make sure that you have all the latest updates from Apple.
Also included in the document is an option for 'How do I scan with the driver from Apple Software Update?'. This will show you how to use the built in drivers for scanning with the Mac.
05-08-2014 04:01 AM
Incorrect - I was just told there is not only no driver for the C4780, but it is IMPOSSIBLE to use it wirelessly with MAC OS X Mavericks. I would like an HP Expert to tell me if this is 100% true before I go buy a new printer. I contacted HP over the phone and told me this information. Kind of not cool that as soon as I updated my software to OS X Mavericks, my HP printer is now almost useless. The only way I can print now is with USB connected. I cannot scan at all.
Advice from anyone is very much appreciated - Thanks!
05-09-2014 03:05 PM
Yes it is true that there is no full featured software available for your printer, and Maverick 10.9.
There is a small chance that you can still get your printer to connect wireless to your Mac, but you would be using the basic print, and scan drivers. These would be the same drivers that you are using when connected with a USB cord.
If you want to attempt the steps to connect your printer wireless again, please follow the steps listed below. (Please make sure you disconnected the USB cord before starting the process)
1. Press the button beside Scan
2. Press the button beside Wireless Menu
3. Press the button beside Restore Network Defaults, and then press the button beside Yes, or OK
4. Once the wireless defaults have been restored, on your Mac, please click on the AirPort Icon (Wireless Icon top right) 5. Click on the HP Setup network, and connect to it
6. On the printer you will need to print a Wireless Network Test report
7. Press the button beside Scan
8. Press the button beside Wireless Menu
9. Press the button beside Wireless Settings
10. Press the button beside Run Wireless Network Test
11. From the Wireless Network Test, you will need the IP address
12. You will now need to open up Safari (it will say that you are not connected to the Internet, but this is normal, and what it is supposed to say)
13. In the address bar of Safari (not the search bar) type in the printers IP address from the Wireless Network Test report. This should pull up the Embedded Web Server (EWS) of the printer.
14. Click on the Network tab at the top of the page
15. Click on Wireless Setup Wizard on the left side of the page
16. Fill in the information for your wireless network, and click Apply
17. Once everything is done, you will need to connect your Mac back to your wireless network by clicking on the AirPort Icon, and then connecting to your network
18. Now you will need to add your wireless printer into the print queue, click on the Apple Icon
19. Click on System Preferences
20. Click on Printers and Scanners
21. Click on your printers name, and click on the minus (-) sign in the bottom left corner. This will remove the old connection for the printer. Please do this for all the C4780's that are listed.
22. Click on the plus (+) sign in the bottom left corner
23. Click on Add other printer or scanner
24. Click on your printers name
25. Click Add
26. Close down all the Windows, and try to print
Are you able to successfully print wireless?
Good Luck! 🙂
05-12-2014 12:24 PM
The only thing that I can suggest is to keep trying the above steps, as sometimes the printer can be a little picky. Another option would be to use another computer (borrow a friend, or family members) that has software available, and set the print up wireless that you.
Hope you can get the printer connected wireless! 🙂
05-12-2014 12:34 PM
I'm not sure I understand your response. How can I follow your suggested steps, if I don't see "HP Setup" in my airport wireless networks?
Also, how can I use another computer to setup wireless printing so that my Mac will be enabled?
05-12-2014 01:39 PM
Sorry my last post was not that clear. Sometime the printer can be a little tricky with setting it up wireless with the above steps that I have included. There have been many times when I have had to do all those steps 2 or 3 times before it would show the HP Setup network in the AirPort icon list.
It is possible to use another computer (even Windows) to set the printer up wireless, and then be able to see the printer wireless on your Mac. If you have a Windows computer, or Mac 10.7 and older, you can download the software from the HP Photosmart C4780 All-in-One Printer Drivers page, and run through the installation, including the steps for setting the printer up wireless using the software. Once you do have the printer setup wireless this way, all you would need to do is add the wireless printer into the Printer and Scanner window on your Mac.
Hope that this clears it up. 🙂
05-13-2014 03:17 PM
Connecting your Mac to the HP Setup network, is called an ad hoc connection. This is where one device (you Mac) communicates with another device (your printer) without using your router. I have included the link What is Ad-Hoc Mode in Wireless Networking?, which does go into further detail of what an Ad-Hoc connection is.
Now when you are rest the Network Defaults on your printer, is the wireless light a steady blue, flashing, or not on?
Hope this helps! 🙂