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42honda Student
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Driver unavailable

HP Officejet 4630
Microsoft Windows 10 (32-bit)

I had a conflict with another device ---  Microsoft print to PDF is the default printer.  I uninstalled the 4630 and tried to reinstall.  It said it couldn't find the driver so I went to the HP site and downloaded the driver for the 4630 and installed it (I thought).  However, the message for the 4630 says "driver unavailable". 

 

I can copy and scan but not print. 

 

I have had a problem before with losing the default setting.  The only way I have been able to fix it it to remove the 4630 and reinstall it.  Is there a better way?

 

Thank you for your help. 

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Message 2 of 2
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HP Recommended

Driver unavailable

Hello @42honda,

 

Thanks for stopping by the HP Support Forums! :)  I see you are running into some printing problems with your HP Officejet 4630. You have tried to reinstall the driver with no success.

 

I would like you to continue troubleshooting here: After Windows 10 Upgrade, Printer Does Not Print

 

Did this help? Are you now able to print?

 

I will watch for your reply. 

 

To simply say thanks, please click the "Thumbs Up" up button. If you require further assistance let me know and I will gladly do all I can to help. 

HevnLgh
I work on behalf of HP



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