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fish6
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Duplex Printing will not work

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HP Offiejet 4650 All-In-One
Microsoft Windows 10 (64-bit)

My printer will not print double sided. I have changed the settings to duplex printing in the printer properties found in the device control panel of the laptop as well as changed the settings in the printing section of what I'm actually trying to print (using Word). I have even tried selecting the manual double side option and it still only prints the pages singularly.

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sandytechy20
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@fish6

 

Welcome to the HP Forums. I would be happy to help you with your HP Officejet 4650 printer. I understand that you are unable to print double sided from MS word and you have already done some preliminary troubleshooting. 

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

  • Click the File tab.
  • Click Print.
  • Under Settings, click Print One Sided. If Print on Both Sides is available, your printer is set up for duplex printing.
  • Refer the picture below.

Keep me posted.

 

Cheers.

Sandytechy20
I am an HP Employee

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fish6
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@sandytech20 

 

I have tried what you suggested, it allowed me to select the 'print on both sides' but when I tried to print it still printed pages singularly

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sandytechy20
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@fish6

 

Thanks for the super quick reply.

Superb job on trying the different steps to isolate the issue.

 

Update the firmware and driver for the printer.

Click here and type the printer model number and select operating system to download the later firmware and driver software.

You can also refer this forum page for more troubleshooting steps. Click here.

 

Let me know how it goes.

 

Cheers.

 

Sandytechy20
I am an HP Employee

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fish6
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Hi!

 

My printer is all up to date and it says there are no new updates available and still won't print double sided.

Any other ideas?

 

Thanks for you help! 🙂

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sandytechy20
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@fish6

 

Thanks for the reply.

 

I request you to contact HP Phone support for further assistance on this.

 

Cheers.

Sandytechy20
I am an HP Employee

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