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07-18-2014 02:42 PM
ENVY 5530 ~ I had installed mine on a previousWindows Vista laptop and all was well ... got new 8.1 laptop ... when I try installing off CD, it goes to the end and then rerads installation failed ... when I download off HP, i see the download, see the virus scan, then I have no idea where it goes. Please help
07-19-2014 09:50 AM
Hi, one any is to press CTRL + J which will show you your download directory.
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