Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎07-18-2014
Message 1 of 2 (280 Views)

ENVY 5530

ENVY 5530 ~ I had installed mine on a previousWindows Vista  laptop and all was well ... got new 8.1  laptop ... when I try installing off CD, it goes to the end and then rerads installation failed ... when I download off HP, i see the download, see the virus scan, then I have no idea where it goes. Please help

0 Kudos
Highlighted
Associate Dean
Posts: 8,612
Member Since: ‎12-02-2008
Message 2 of 2 (257 Views)

Re: ENVY 5530

Hi, one any is to press CTRL + J  which will show you your download directory. 

Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" below to say “Thanks”!
I am a volunteer posting here on my spare time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation