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Student
Posts: 1
Member Since: ‎11-17-2013
Message 1 of 1 (283 Views)

Envy 120 Printer Offline- MAC OS X

Hello,

 

Our printer says it is Offline and when we try to print something our computer says it cannot find the printer.  

 

Our printer says it is connected to our wireless internet.  We did a network test, and everything came back okay.

 

ANy suggestions would be greatly appreciated.  We had the older Envy and had the same problems!

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