Envy 4500 turn off in starting process

Kilgore329 · ‎05-07-2017

After working fine, the printer will not start. That is - it powers up with HP logo, and a status bar beneath in the display. And the power button is blinking. After about 15 seconds, the printer make a sound and turns off by itself and won't turn back on unless I unplug it from the outlet and plug it back in again. No messages or anything.

sabretooth04 · ‎05-07-2017

Try the HP web site here.

https://support.hp.com/us-en/product/hp-envy-4500-e-all-in-one-printer-series/5304875/document/c0336...

Let us know.

Kilgore329 · ‎05-10-2017

Thank you for the link, but is does not help me. The power and all has been checked. I does start with light and logo in the display, but after 10 secounds it makes a sound and turns off again, so I have no way to communicate with the printer.

sabretooth04 · ‎05-10-2017

Well it looks like your printer has failed. If under warranty contact HP.