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lyndsayloughins
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Envy 4520 "service stations stalled"

ENVY 4520
Microsoft Windows 10 (64-bit)
Only had this printer a month, worked for about 2 days. Now every time I try to print it says service station stalled on the printer screen. Eventually it will print one job via USB and then its back to service station stalled! Help please!
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Envy 4520 "service stations stalled"

Hi @lyndsayloughins

 

Thank you for joining the HP Forums! 

 

I saw your post on how you are getting the error message, "service stations stalled," with your HP Envy 4520 printer. I am happy to help! 

 

Please try the steps within this guide, A Carriage Jam Error Message Displays on the Control Panel, and let me know what happens! 

 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

 

Hope this guide helps! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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jshepard024
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Envy 4520 "service stations stalled"

had this message, found part in printer where cartridges are supposed to seat, look down in there and you see a part that moves toward the back of the machine when you hit the OK button and system cycles through, clean area with alcohol swap and use finger to pull that part all the way to the forward position, hit OK button. this worked for me, machine asked to realign cartridges and I performed that, then printer worked properly again. 

jshepard024
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Envy 4520 "service stations stalled"

 had this problem recently, found that when I pushed the OK button cartridges would cycle and end up just out side of area where they are suppose to sit. Look down in to that area and when it cycles through you will see a part that cycles toward the back of the machine, what I did was clean this area with alcohol swab and reached finger in and pulled that part all the way to its forward most position in the machine, hit OK button and cycled properly, asked the perform cartridge alignment, perform and printer worked properly after that 

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angj579
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Envy 4520 "service stations stalled"

Thanks for posting this, it worked!

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