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SrMadero
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Envy 7645. Lines across color output.

HP Recommended
Envy 7645
Microsoft Windows 7 (64-bit)

Envy 7645. First new color cartridge. Lines across color output. Tried cleaning cartridge, no dice. Output also dull and muddy after several cleanings and test pattern printouts.

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Dvortex
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Hello, @SrMadero – Hope you are well 🙂

 

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!


I understand that you are having print quality issues after replacing the color cartridge. Did you try all the steps listed here: http://hp.care/2pSG9US

If the issue persists, try using an alternate color cartridge and check.


Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂


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DVortex
I am not an HP Employee
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