Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Envy 7645. First new color cartridge. Lines across color output. Tried cleaning cartridge, no dice. Output also dull and muddy after several cleanings and test pattern printouts.
Hello, @SrMadero – Hope you are well 🙂
Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!
I understand that you are having print quality issues after replacing the color cartridge. Did you try all the steps listed here: http://hp.care/2pSG9US
If the issue persists, try using an alternate color cartridge and check.
Please let me know if this resolves the issue, or if you require further assistance!
Good luck 🙂
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