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darvinh
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Message 1 of 2
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Envy 7645 printer ploblem

HP Recommended
Envy 7645

I am trying to print with the Envy 7645. I just replaced the ink cartridges. When I go to print, the printer acts like it is going to print but the page icomes out blank. What should I do?

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greenturtle
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Message 2 of 2
Flag Post
HP Recommended

Hi,

Thanks for using the forum. Can you try the following:

Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU

Hope that helps.



I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
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