cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
ESM
New member
1 0 0 0
Message 1 of 2
649
Flag Post
HP Recommended

Solved!

Eprint doesn't works with hp 6500

Since a few weeks, i allwasys get the message below, when I send a Email to ..@hpeprint.com:

 

"Hi. This is the qmail-send program at server949-han.de-nserver.de.

I'm afraid I wasn't able to deliver your message to the following addresses.

This is a permanent error; I've given up. Sorry it didn't work out.

 

<esm-erlangen@hpeprint.com>:

15.201.224.75 failed after I sent the message.

Remote host said: 550 5.7.1 Command rejected"

 

What's the Reason for?

 

My System: windows 7, outlook 2077, hp officejet 6500 A +

 

Even on my iphone 4 (iOS 5.0.1) the service doesn't works with the hp-eprint-app!

 

Best regards

ESM

0 Kudos
1 REPLY 1
Highlighted
Level 5 fertileground
Level 5
318 318 6 22
Message 2 of 2
617
Flag Post
HP Recommended

Solved!

Eprint doesn't works with hp 6500

For those who are experiencing ongoing issues with their web services, you can attempt to try the following steps that may

help resolve your problems.
1.) Completely shut down your printer and restart it
2.) If you have prints that have not printed, log into ePrint Center (or create an account if you do not have one) and

then look for your printer status. If printer status is green but you still have pending jobs, delete the pending jobs one at

a time (Starting with the oldest first). There may be a print job stuck in the queue that further restricts other jobs from

completing.
a. If option 1 or 2 above still doesn’t work, removing web services and re-adding web services will cause the printer to

reattach to the cloud.
b. Please note that if you attempt option 3, you will get a new eprint email address (and lose your custom one with no

ability to get it back) furthermore, you will need to re-add your printer back to your ePC account.

I am an HP employee
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation