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logwel Honor Student
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Error 02.1:10 HP Designjet 4000ps

These 4 brand new plotters are causing me real grief. After unpacking the plotters and assembling them I get the system error 02.1:10. I just wonder why brand new plotters would require replacement of the PCA as recommended in the service manual. Any ideas on how to overcome this error message. Unfortunately HP online help keeps refering me to the manual.

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