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natcomp3
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Error 30.03.23 Hpn Laserjet flow M830z

HP Laserjet flow M830z
Microsoft Windows 7 (32-bit)

Good Day

 

I have A problem with an HP Laserjet flow M830z. It comes up with error 30.03.23 and the copy output has streaks. I did some research and in most cases they suggest a firmware upgrade (which i have done and the error returned after.) or replace scanner. The printer has not been moved in the last two year and i need to get to work ASAP. Is there anything else i can do before i go through the lengthy process of replacing the scanner unit. Please Help

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Error 30.03.23 Hpn Laserjet flow M830z

I have never tried with that model but in some cases you can clean the optics in the scanner.

Have you looked online to see if you can find the service manual or they might call it a repair manual. (On some newer models the manual is split into two manuals, troubleshooting, and repair)

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
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vinay2
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Error 30.03.23 Hpn Laserjet flow M830z

 

Hi...

30.03.23 Error Alignment Calibration Failure appears on the control panel it indicates that there is an issue calibrating the scanner.

 

Symptioms: Vertical or hprizontal line will appears on copy out or scan out from ADF.. see the snaps.

Hp know about this error.. I faced this error 4months back, I replaced both Flatbed scanner unit & SCB board at a time, after that I rolled back to previous firmware, then error got resolved.. 

 

Sorry to say that the Firmware link was expired which I got from HP team. Try to rollback previous firmware if any one helped from our forum, then check it, if not resolved then you need to replace both above said parts.

 

 

 

Capture.PNG

 

Capture.PNG

 

Keep posting for further assistance..

natcomp3
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Error 30.03.23 Hpn Laserjet flow M830z

Okay. Thank you. Let me scour the interner for a down grade. Thank you again

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natcomp3
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Error 30.03.23 Hpn Laserjet flow M830z

I cant seem to find another version of the firmware. Anyone with a link. Also does anyone know the cause of the error.  My research is saying the scanner calibration lining could have moved, but i cant find the the scanner calibration lining in the service manual to check on it. Please help.

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vinay2
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Error 30.03.23 Hpn Laserjet flow M830z

Hi Again this is Vinay.,

Tray this...

There is a 24pin black flat cable between SCB board & inter connect PCA, if this cable faulty (continuity failed) you may get the same error...

Detach this cable & check for the continuity.. This cable is very delicate, if found faulty replace it.

some of useful information as snaps

 

Scanner control board(SCB): P/No CF066-67911.

 

16189430.jpg

 

Interconnect PCA:

 

16189896.jpg

 

24 pin Flat cable..

 

cable.jpg

Keep posting...

Thanks for kudo..

:smileyvery-happy::smileyvery-happy::smileyvery-happy:

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natcomp3
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Error 30.03.23 Hpn Laserjet flow M830z

Thank you Vinjay. I will try that. Anyone with an older version of the firmware or know where i can get it. 

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vinay2
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Error 30.03.23 Hpn Laserjet flow M830z

 

Also pl check scanner bulb glowing or not.. If bulb is not glowing 90% 24pin flat cable faulty, to confirm check 24v between pin 3,4(GND) & 1,2(24V)..

 

Image:

 

board.PNG

 

Keep Posting..

 

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natcomp3
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Error 30.03.23 Hpn Laserjet flow M830z

Thank you for the responses. Very much appreciated. I checked comtinuity on the cable. It was fine.  I still can't find old version of firmware. Sent an email to HP hope to get from them.

 

I will check volntages this afternoon.

 

Thank you again

 

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natcomp3
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Error 30.03.23 Hpn Laserjet flow M830z

CHecked the bulb and its fine too. Need to get an older version firmware. Anyone have any idea where i can find one. Please

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