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Tutor
Posts: 7
Member Since: ‎05-28-2012
Message 1 of 2 (346 Views)
Accepted Solution

Error Message Printer Clock not setup on X576

I just setup a new X576 yesterday and I am now receiving a message at printer startup that there an error in the clock setup. I've correctly setup the clock via preferences on the control panel, the datae/time function reads out correctly. What am I missing or is the clock failing?

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Accepted Solution

Re: Error Message Printer Clock not setup on X576

The error message text was "The product has detected an error with the product clock. Problem with Printer Preparation"

 

Solution? 1. Open and close cartridge door.

                     2. -or- Power-cycle the printer.

                     3. -or- Service the printer,

 

I performed 1 and 2 and also upgraded the firmware in the printer to the latest version. Thus far, the problem has not reoccurred and the printer seems far more settled after printing documents.

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Tutor
Posts: 7
Member Since: ‎05-28-2012
Message 2 of 2 (292 Views)

Re: Error Message Printer Clock not setup on X576

The error message text was "The product has detected an error with the product clock. Problem with Printer Preparation"

 

Solution? 1. Open and close cartridge door.

                     2. -or- Power-cycle the printer.

                     3. -or- Service the printer,

 

I performed 1 and 2 and also upgraded the firmware in the printer to the latest version. Thus far, the problem has not reoccurred and the printer seems far more settled after printing documents.

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