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RonaldKivits
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Message 1 of 2
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Error code 0XB80C340C

HP Recommended
Officejet 3834
Microsoft Windows 10 (64-bit)

When I try to setup a WIFI-connection I get error code 0XB80C340C on the screen of my printer. Can someone help me to solve this?

 

Best regards,

 

Ronald Kivits

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jabzi
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Message 2 of 2
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HP Recommended

Hello, 

 

Please try the below steps..

 

  1. While the printer is ON, unplug the power cord from back of the printer and then Computer.
  2. Power off the Wireless Router.
  3. Wait for 60 seconds.
  4. Now plug in the power cord to printer only.
  5. Check for the error.  if error shows up go to Step# 8
  6. Now Power on the Wireless router.
  7. Check for the error. If error shows up, then contact your ISP and check for firmware update, set the channel to 11.
  8. If issue still shows up, then contact HP for further Assistance ( it could be a printer hardware issue ). If you are in USA, call 1-800-474-6836
Regards,
Jabzi

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Although I am an HP employee, I am speaking for myself and not for HP.
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