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Student
Posts: 1
Member Since: ‎01-04-2010
Message 1 of 2 (502 Views)

Error communicating with the scanning device

I just bought HP Photosmart Plus B209(a-m). I have installed the sw on tho PC's. But the scanning only works on one of the PC's. On the other one, the following error occurs: An error occured communicating with the scanning device.

 

Both PC'e are running Windows Vista. The working PC with Ultimate, the other one with Home Premium.

 

Any guidance to solve this problem.

0 Kudos
Intern
Posts: 23
Member Since: ‎10-23-2009
Message 2 of 2 (479 Views)

Re: Error communicating with the scanning device

Advice to throw the B209 in the bin or get your money back. Im using Windows 7 and the printer has been nothing but rouble for me. Sorry, im angry at HP

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