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Tutor
Posts: 12
Member Since: ‎01-31-2011
Message 1 of 4 (2,058 Views)

Error message 'ink system failure' how to fix?

[ Edited ]
My C6180 all in one printer displays 'ink system failure' error 0xc19ac39c and fails to print.

 

There is an expired (almost full) cartridge in the printer.

 

This error is repeating prior to a second print job - first one OK then the next one shows error.

 

Turned off printer and printed second job, next job - error.

 

How do I fix this situation?

0 Kudos
Regents Professor
Posts: 8,708
Member Since: ‎11-27-2009
Message 2 of 4 (2,031 Views)

Re: Error message 'ink system failure' how to fix?

Hi

Try the steps in the link below

 

http://h30434.www3.hp.com/t5/Ink-Cartridge-and-Printhead/Do-you-have-an-INK-SYSTEM-FAILURE-0xc-error...

 

 

Kind Regards

Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
Tutor
Posts: 12
Member Since: ‎01-31-2011
Message 3 of 4 (2,008 Views)

Re: Error message 'ink system failure' how to fix?

I tried resetting the printer and the error still appears.

 

The example print heads are not the C6180 print heads so could not do any of the rest.

 

More ideas?

Regents Professor
Posts: 8,708
Member Since: ‎11-27-2009
Message 4 of 4 (1,958 Views)

Re: Error message 'ink system failure' how to fix?

[ Edited ]

Hi

You could try cleaning the cartridges, it's a long shot but it might work

 

http://support.hp.com/us-en/document/c00720996

 

 

Please let me know how you get on

Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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