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dlstier
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Error message on officejet 5510 all-in-one.

I have an error message on my officejet 5510 as follows:  "Error:0xf0af8004"  

No buttons on the control panel or number panel work at all.  All three function buttons (Copy, Fax, Scan) are blinking.

I have tried unplugging the unit for 30 seconds, then re-plugging.  Same error message appears.

 

We had a storm recently, and I'm wondering if the unit is completely trashed now.  Any ideas?

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Error message on officejet 5510 all-in-one.

The page here suggests removing the USB cable, removing the cartridges and then unplugging the printer for 1 minute without turning off the power.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"----------V

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pmhaseeb2010
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Error message on officejet 5510 all-in-one.

The product displays an 0x ... error code when printing (for example Error: 0xf0af8004). These error codes indicate that the product has an internal condition.
Solution
Use the instructions below to resolve the issue by restarting the product.

1.
Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
2.
Open the cover of the product and remove the print cartridges.
3.
Close the cover and wait for the Insert Ink Cartridges message to display.
4.
Disconnect the power cord from the back of the product and wait for one minute.
5.
Reconnect the power cord. If the product does not automatically turn on, press the Power button.
6.
Open the cover and reinsert the print cartridges.
7.
Close the cover. If prompted, print a calibration page.
8.
Reconnect the USB cable, and try to print a print job from the computer.

If these steps did not resolve the issue, contact HP technical support for assistance.


tecnical support for hp printing
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