Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎12-19-2013
Message 1 of 2 (215 Views)

Error message when trying to save a scanned photo on a MAC with Maveric

I am trying to save a scanned photo (Photosmart C7280) and I am getting this message:

An error has occurred saving the file because it could not be written to.  Check the properties for the file to make sure it is not read-only.

I'm not sure what to do as this has never happened before.  Instructions would be helpful.

Lisa

0 Kudos
HP Support Agent
Posts: 16,542
Member Since: ‎09-02-2013
Message 2 of 2 (181 Views)

Re: Error message when trying to save a scanned photo on a MAC with Maveric

[ Edited ]

Hi Lschlesinger,

 

I understand you are getting an error message while trying to scan from your Photosmart c7280 and Mac 10.9. Here is a document that could help resolve this.

 

http://support.hp.com/us-en/document/c04028214

 

Hope this is helpful.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.Smiley Happy


I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation