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Student
Posts: 1
Member Since: ‎03-08-2011
Message 1 of 3 (528 Views)

Expired Ink Message

I have a Photosmart C7250, that I bought at Costco, that is not functioning properly because of constant messages telling me that my ink has expired. I have bought all of my very expensive ink cartridges from Costco. Now I have had to replace two brand new Yellow ink cartridges. Why am I getting these messages? Why is my ink expiring? How do I shut off these stupid messages, or in what ocean should I throw this printer???

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Provost
Posts: 29,588
Member Since: ‎11-17-2008
Message 2 of 3 (520 Views)

Re: Expired Ink Message

[ Edited ]

This page has information on ink expiration.   The ink for this model does have a shelf life.  When buying cartrdiges look for the "install by" date or "end of warranty" date on the package.


Bob Headrick,  HP Expert

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Student
Posts: 1
Member Since: ‎03-08-2011
Message 3 of 3 (501 Views)

Re: Expired Ink Message

I received the expired ink message on a cartridge good until May 2011.  It also said it was empty.  So I replaced it with a brand new one, exp. Jan 2013 and am still getting the message"  Replace the following ink cartridges to resume printing' 

 

I have done the unplug the cable and powercord, waited 30 seconds, replugged it in.  still getting the message.  Oh, I also cleaned the contacts on the cartridge.

 

Still getting the 'empty cartridge' message.

 

Any suggestions ?

 

thank you

 

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