F2180 & mac os Sierra 10.12.4

[annapi]

Since few days no way to print at a reasonable speed

few lines at a time

No chiange in hardware or software the days before

Printer uninstalled & installed again, no change

I know it's an old printer, but it fits my needs

Thank you!

Anna

[DavidSMP]

Hi @annapi,

Good Day.   Thank you for stopping by the HP forums. I reviewed the post for assistance regarding the printer not correctly.  I will be glad to assist you here. 🙂

Superb description and splendid diagnosis of the issue before posting. Kudos to you for that. 🙂

To assist you with an accurate response, I would require more information regarding this.

• Did you make copies directly from the printer without any communication from the computer?

For now please perform these steps

• Please make at least 2 copies directly from the printer without any communication from the computer to check if it works fine.
• If it does copy correctly, please reset the mac printing system by following the steps in this link: https://support.hp.com/ro-en/product/hp-color-laserjet-pro-mfp-m177-series/5303438/document/c0137198... and then add the HP printer and not apple Airprint from the list. The video shows how to reset mac printing system. Please check if this fixes the issue.
• If it does not fix the issue, please perform all the prescribed steps from this link: https://support.hp.com/ro-en/product/hp-color-laserjet-pro-mfp-m177-series/5303438/document/c0137198...  for slow printing issues relating to a mac computer. If the printer has no hardware issues, it should get resolved. If it doesn’t then the printer may have a hardware issue and may need to be replaced by contacting HP phone support.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, please. Please note that I am not overloading you with a lot of troubleshooting steps.

Instead, just like you, I am eager to ensure that the problem gets resolved. So I am providing you with more resources and information at your disposal to deal with the situation better.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a superb week ahead. 🙂