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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-03-2017 08:36 AM

HP Recommended
Product: OFFICEJET 6600 WIRELESS

MY PRINTER SAYS THE PRINT HEAD IS MISSING OR FAILED. iT WONT GIVE A ERROR NUMBER. i HAVE ALREADY UNPLUGGED SEVERAL TIMES. AND CHECK THE INK CARTRIDGES. HOW DO I FIX PRINT HEADS>

1 REPLY 1

‎05-04-2017 03:38 PM

HP Recommended

 

@SICKOFIT1

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

As I understand you get the message - "printhead missing or failed", 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you attempted to perform a hard reset of the printer?

Did you make use of any related HP Forum posts to resolve your concern?

 

If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.

 

Keep me posted, 

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers! 

Good Luck. 

Riddle_Decipher
I am an HP Employee


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