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Honor Student
Posts: 2
Member Since: ‎11-04-2009
Message 1 of 6 (1,945 Views)

Failure to detect alignment page - C4750

My new C4750 prints beautifully, but I get repetitive error messages regarding alignment failure and every time I have gone through the alignment procedures I get the "failed to detect alignment page" message. This is very aggravating and motivates me to return the printer. I have not been able to find online support for this product on the HP website.
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Distinguished Professor
Posts: 2,962
Member Since: ‎11-17-2008
Message 2 of 6 (1,933 Views)

Re: Failure to detect alignment page - C4750

Doesn't it tell you to place the printed page on glass to scan? Maybe it is telling you it couldn't find the page?

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Student
Posts: 1
Member Since: ‎02-09-2010
Message 3 of 6 (1,603 Views)

Re: Failure to detect alignment page - C4750

I just installed this printer and that is the problem I am having since it cannot detect the page right on top of it.

Student
Posts: 1
Member Since: ‎02-20-2010
Message 4 of 6 (1,551 Views)

Re: Failure to detect alignment page - C4750

I just installed this same printer and I get the same error message over and over. "failed to detect alignment page" What gives? It looks like more than one of us is having this issue!
Student
Posts: 1
Member Since: ‎05-05-2010
Message 5 of 6 (1,270 Views)

Re: Failure to detect alignment page - C4750

[ Edited ]

Same problem here...hmmmm...has anyone returned it and gotten a new one that was fine? IT keeps telling me it cannot detect the alignment page even though is placed where it is supposed to, facing the way its supposed to. I have used it for like 10 minutes and already love it but I'm worried it will breakdown.

Student
Posts: 1
Member Since: ‎01-13-2011
Message 6 of 6 (844 Views)

Re: Failure to detect alignment page - C4750

Wish I had seen your complaints before buying.  My C4750 keeps telling me there is no paper, despite having about 20 sheets up against the "picker" wheel.  Any suggestions?

Rick

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