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tallguyy808
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Firmware update fails - hp designjet z6200 60in

HP Recommended
designjet z6200
Microsoft Windows 7 (32-bit)

Our HP DesignJet Z6200 60in banner printer firmware will not update. It is currently on KHN_03_00_04.50 and i am trying to update to the latest which is KHN_02_00_05.2.

 

I get an "Update:failed Try again." message each time. i tried different browsers and the printer is not trying to print a job while doing the update.

 

Any adivce?

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