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Distinguished Professor
Posts: 3,242
Member Since: ‎12-12-2011
Message 1 of 2 (1,401 Views)
Accepted Solution

Fixing Paper pick up issues in Photosmart B210 series

[ Edited ]

I have seen some recent posts on the boards where members are having issues with paper feeding into the machine and picking it up from the tray.  The general steps that one would take to fix this issue is to:

  •  Check the print settings
  •  Perform a Reset 
  •  Check the condition of the paper 
  • Clean the printer's rollers

The order of these steps can vary depending on the support document and model of the printer. I am embedding a video of this troubleshooting process for one of the more common HP printers, the Photosmart B210. It will illustrate and give specific details on how to perform the troubleshooting steps on this issue.

 

 

 

I am a former employee of HP...
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Accepted Solution

Re: Fixing Paper pick up issues in Photosmart B210 series

I hope that this helps the community. 

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Distinguished Professor
Posts: 3,242
Member Since: ‎12-12-2011
Message 2 of 2 (1,398 Views)

Re: Fixing Paper pick up issues in Photosmart B210 series

I hope that this helps the community. 

I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?
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