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PH0
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Message 1 of 2
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Frustrated at HP3512 aligning system

HP Recommended
HP Deskjet 3512
Microsoft Windows 7 (32-bit)

Every time I change the ink I have to go through this ritual to "align the ink".  I have to do it over and over because "it won't read the alignment page which was just printed".  So it prints AGAIN!  No wonder I run out of ink each time.  I have read the other comments and HP has failed to add something in the instructions of how to turn off this stupid thing!  Really?  I really am considering not getting an HP .... getting rid of this machine all together if something cannot be done!

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Chimney_83
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Message 2 of 2
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HP Recommended

Welcome to HP Forums @PH0,

 

Thanks for the post. 

 

I understand that you are facing an issue with your printer not completing the alignment process and you are disappointed. 

Not to worry, I will be glad to help. 

Are you using genuine HP ink?

Are you able to make a copy on the printer?

 

Every printer when you replace ink cartridges, the printer has to complete the alignment process for the printer to recognize the cartridge and print correctly. Please click here to know more. 

Once the alignment page is printed. Please place the alignment page on the scanner glass and press the Ok button the printer. 

If the alignment fails, please evaluate the alignment page to make sure it is printed correctly.

Clean the printhead and if the issue persists, please contact our phone support for the service options available for your printer. 

Please refer to this HP article for assistance in troubleshooting alignment issues. 

 

Hope this helped. 

Chimney_83
I am an HP Employee

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