Note on archived topics.
03-27-2012 01:56 PM
The product you have seems to be a commercial printer. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You may find the Commercial Laserjet board here.
You can also view the article related to this product here:
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. :)
06-18-2013 07:11 AM
I had the same error message and it said , make sure fuser is seated properly. This did not help. The paper continued to jam when coming out of the printer.
It cost over $300 to buy a new fuser cartridge, so I went on Ebay and bought theexact same printer model for about $100 which included 4 printer cartridges which ae expensive.
I then replaced the fuser cartridge in my printer with the purchased printer and the problem disappeared and will use the ink cartrdges when mine are empty. This happened a year ago.