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Posts: 1
Member Since: ‎09-16-2012
Message 1 of 3 (1,356 Views)

Getting error messages B851FE84, 824c1800, B38933DC, B81BF4C6 and B3AF63E8

Printer is HP C7280 all in one with pc using MS7.  Keep getting new error codes everyytime I turn printer on.  Tried holding # and 6 keys for 20 seconds with power off - then 20 secs with power on.  Worked once.  This started yesterday and I have no idea why. HP doesn't list error codes and their definitions 

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Grad Student
Posts: 187
Member Since: ‎01-11-2012
Message 2 of 3 (1,351 Views)

Re: Getting error messages B851FE84, 824c1800, B38933DC, B81BF4C6 and B3AF63E8

[ Edited ]

Try following this document.


You can try running the Hardware Diagnostic Utility.  Your printer may be too old for it to work, but it won't hurt to try it.



I am an HP Employee my posts are my own opinion and not any official statement or advice from HP.
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Posts: 30,453
Member Since: ‎11-17-2008
Message 3 of 3 (1,350 Views)

Re: Getting error messages B851FE84, 824c1800, B38933DC, B81BF4C6 and B3AF63E8

[ Edited ]

If the troubleshooting steps in this page do not resolve your issue likely the unit will require service.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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