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martelo29
Level 1
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Message 1 of 2
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HELP! my HP LaserJet 400 color MFP M475dn Does not boot up.

HP Recommended
HP LaserJet 400 color MFP M475
Microsoft Windows 7 (32-bit)

Hi, i've a HP LaserJet 400 color MFP M475dn thats was working fine, but it was moved from other branch recently and now doesnt boot up.

When i power it on, i can hear the hardware working, the touchscreen lights up and shows the HP and Energystar logos, the loading bar starts the load up, then when reaches near between 35-40% (i guess) it just stays there, without kind of response.

I dont know what could it be. Can you please help me?

Thx.

1 REPLY 1
Raulo87
New member
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Message 2 of 2
Flag Post
HP Recommended

Hello!

 

I have the same problem. Do you find the solution?

Thanks in advance!

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