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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-31-2017 04:28 AM

HP Recommended
Product: HP LaserJet 400 color MFP M475
Operating System: Microsoft Windows 7 (32-bit)

Hi, i've a HP LaserJet 400 color MFP M475dn thats was working fine, but it was moved from other branch recently and now doesnt boot up.

When i power it on, i can hear the hardware working, the touchscreen lights up and shows the HP and Energystar logos, the loading bar starts the load up, then when reaches near between 35-40% (i guess) it just stays there, without kind of response.

I dont know what could it be. Can you please help me?

Thx.

1 REPLY 1

‎05-10-2018 05:19 AM

HP Recommended

Hello!

 

I have the same problem. Do you find the solution?

Thanks in advance!

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