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lemndrp
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HELP printing envelopes

HP Recommended
photosmart 7520
Mac OS X 10.10 Yosemite

I am trying to print addresses on envelopes. I have it set up correctly with the envelope sideways and the flap to the left. 

I have settings on envelopes, the proper size and orientation. I  keep getting a message that the photo tray is empty, but I'm not using the photo tray. What do I do?

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Dvortex
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HP Recommended

Hello, @lemndrp – Hope you are well 🙂
 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!

 

I see that you are trying to print envelopes on your Photosmart 7520 printer. Let’s first try to reset the printing system. Here are the steps:
 

  • Click the Apple menu icon, and then click “System Preferences”.
  • Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
  • Right-click the blank space in the Printers list, and then click “Reset printing system”.
  • Click “Reset” in the confirmation window.
  • Enter an administrator username and password, and then click “OK”.
  • Wait until the printing system is reset and no devices show in the Printers list
  • Restart your computer and then go back to System preferences – Printers and scanners.
  • Click the “Add button” (+).
  • Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
  • Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)


Now, try printing the envelope again. Check http://hp.care/2oWbhVF for the detailed envelope printing instructions.

 

Please let me know if this resolves the issue, or if you require further assistance!

Cheers 🙂


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DVortex
I am not an HP Employee
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