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Honor Student
Posts: 3
Member Since: ‎04-20-2014
Message 1 of 2 (167 Views)

HO 6700 Premium Alll-in-one - Vertical liens in product

Relates to my HP OfficeJet 6700  Premium.   All scanned copies are coming out with 2 vertical lines on them which are not on the original as it goes through the scanner.  I have replaced the ink cartridge and I have tried cleaning the innards of the scan route.  Any suggestions ?

 

0 Kudos
HP Support Agent
Posts: 17,328
Member Since: ‎09-02-2013
Message 2 of 2 (139 Views)

Re: HO 6700 Premium Alll-in-one - Vertical liens in product

[ Edited ]

Hi kesco86,

 

I understand you are seeing two vertical lines down your scans. Please complete the steps in the following document to resolve the issue; Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans.

 

I hope this helps.

 

Sunshyn2005
I work on behalf of HP


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