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Honor Student
Posts: 2
Member Since: ‎09-18-2012
Message 1 of 2 (785 Views)
Accepted Solution

HP 1102W won't install

I have been trying to install this printer - it wont install wireless or by USB.  I am running Windows 7 (64 bit) and installing on an HP computer.  Any ideas?  I'm going crazy!!!!!!!!!!!!!1

 

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Accepted Solution

Re: HP 1102W won't install

Hi whomeamw102,

 

What error messages are you getting?

 

Have you tried installing this printer on a different computer to see if you experience the same issues?

 

HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.

Let me know what errors you receive?

http://www.hp.com/go/tools

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Provost
Posts: 12,147
Member Since: ‎12-31-2009
Message 2 of 2 (764 Views)

Re: HP 1102W won't install

Hi whomeamw102,

 

What error messages are you getting?

 

Have you tried installing this printer on a different computer to see if you experience the same issues?

 

HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.

Let me know what errors you receive?

http://www.hp.com/go/tools

I am an HP employee.

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