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iam_hp
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HP 1102w - Printer is offline

Hi there,

 

I followed the instructions carefully when I installed the HP 1102w on my Mac OS X Snow Leopard (10.6.4).

- used the HP installation CD to install the driver in my Mac with the USB attached to the printer

 

I tried printing a document via wifi, but the printer indicated that the 'printer is offline'. The funny thing is, when I used the USB feature, it works, but via wifi it doesn't.

 

What can I do from here?

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HP 1102w - Printer is offline

Did the CD indicate that it was for use with 10.6?  Tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).

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iam_hp
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HP 1102w - Printer is offline

The CD does not indicate wether or not it is compatible with 10.6. But the compatibility of the product does state that it is compatible with 10.6.

 

I am using AirPort Extreme Base Station (7.5.2) on WPA/WPA2 security. MAC address is not enabled. I am using cable as my ISP.

 

In terms of the software firewall, I did allow the 'printeragent' for incoming/outgoing needs.

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HP 1102w - Printer is offline

Let's reset the printing system:

- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

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iam_hp
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HP 1102w - Printer is offline

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cindyd
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HP 1102w - Printer is offline

hi

this did not work for me 

please help...

this is so frustrating

i just bought a new linksys router e4200 to replace an old one

i was able to connect everything else except my printer maybe b/c its not wireless.

printer says its offline

 

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