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01-13-2014 10:51 AM
HP 1220C printing issue on 13 X 19
when I print a 12 X 12 image on 13 X 19 paper the printer is somehow causing the print to be shorter than 12" in length.. the image has a line border and the printer is printing the complete image and border but the print lenght is only 11 3/4".
instead of 12"
in other words it prints the width 12" but the leghth is reduced to 11 3/4".
It is the full image just shortened.. .
I have all margins matching the printer requirements
I am printing from MS Publisher, using Windows XP and have downloaded the drivers for XP any help would be greatly appreciated....