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Honor Student
Posts: 2
Member Since: ‎03-20-2014
Message 1 of 3 (457 Views)

HP 2544

I keep getting the message 'hardware was not intalled because the wizard cannot find the necessary software', although the disc has been inserted. I have a Toshiba computer using Windows XP.

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Provost
Posts: 17,010
Member Since: ‎07-30-2012
Message 2 of 3 (443 Views)

Re: HP 2544

Try using the web.  Download and install the full featured software and drivers here.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=53852...

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I used to work for HP but I saw the light and retired!

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Hint: There is a 97.2% (and increasing) chance the information you seek is in the User Guide/Manual or on your printers HP Support Page. Remember, Google is your friend.
Honor Student
Posts: 2
Member Since: ‎03-20-2014
Message 3 of 3 (420 Views)

Re: HP 2544

many thanks for taking the trouble to respond, but the computer has now totally crashed, so have brought a new one. Once again, many thanks.

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