Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎06-14-2014
Message 1 of 2 (237 Views)

HP 2840 does not recognize official HP yellow toner cartridge

[ Edited ]

I own an HP2840 LaserJet Color Printer:  Product Code Q3950A.  Serial: [edited]


I have bought two separate original yellow toner cartridges but the printer does recognise any of them.


I have read some web posts/videos showing a how to adjust the alignment of the cartridge carrousel.


It did not work.  What else can I do ?


0 Kudos
Posts: 15,163
Member Since: ‎09-02-2013
Message 2 of 2 (214 Views)

Re: HP 2840 does not recognize official HP yellow toner cartridge

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.

I hope this helps! Smiley Happy


a i n b o w 7000

I work on behalf of HP

Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation