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Posts: 1
Member Since: ‎08-18-2012
Message 1 of 6 (1,170 Views)

HP 3052A won't scan

I have a HP 3052A when I hit scan it says computer not found. I use a Acer Chromebook with Google chrome as my OS. I can print and copy but it will not scan. Anyone know why?

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Posts: 63,295
Member Since: ‎01-29-2009
Message 2 of 6 (1,163 Views)

Re: HP 3052A won't scan



Definitely the AOI printer knows nothing about Google "chrome". Please read the following discussion for the Chromebook:



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Posts: 1
Member Since: ‎10-08-2013
Message 3 of 6 (953 Views)

Re: HP 3052A won't scan

I have loaded the HP software, but the printer says computer not found.   What do I do?

Posts: 2,789
Member Since: ‎09-03-2013
Message 4 of 6 (944 Views)

Re: HP 3052A won't scan

Hi mbeth,


I would like to help you with your problem. I need some more information. Could you please tell me the operating system you are running on your computer?


Thank you,

I worked on behalf of HP.
Posts: 1
Member Since: ‎10-31-2013
Message 5 of 6 (909 Views)

Re: HP 3052A won't scan

I can print, copy but says computer not found when i try to scan

HP Support Agent
Posts: 7,164
Member Since: ‎09-03-2013
Message 6 of 6 (897 Views)

Re: HP 3052A won't scan

[ Edited ]

Hi GBP4EVER and JanetLH, sorry to hear that you both are having issue's with scanning. I have done some research and I have found a document that I think will prove to be successful. Please click on the link that I have provided and follow the instructions.


If either of you are still having issue's, please feel free to write back and I will be happy to assist you further.


Thank you both so much.

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