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Jerry3620
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HP 3600 Color Laser Jet Printing Blank pages -- w no error message

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Thanks in advance for anyones help.

 

HP Color Laser Jet 3600.

 

I replaced Yellow Cartridge as it requested.   

 

When it rebooted --- I am getting funky click sounds from the printer.    

When I print from PC --- no error message on PC or printer --- but the page is blank.

When I print test page from printer console -- blank.

 

thx 

 

 

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pcwizard
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Hi Jerry3620,

 

Remove and reinstall the toner cartridge to make sure it is seated properly.

 

Is this a New OEM or Remanufactured cartridge?

 

Let me know what you find out?

I am an HP employee.

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Jerry3620
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I took out each of the toner cartridges and reseeded.   Still no good.   Not sure if there are new clicks when I now book up (ie. they don't sound familiar --- but not sure).  Any ideas?   thx

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Jerry3620
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It also takes 15 minutes to calibrate. thx

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Jeff2012
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I'm having the same problem as Jerry.  I replaced the black cartidge with an HP certified cartidge.  I went through a full callibration and the printers is still spitting out blanks.  And I have no error message. I tried to print a diagnotics page and those were all blank too.  Any suggestions?

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pcwizard
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Hi

 

This is a commercial line product. For the best answer to your questions you will need to repost your question to the following links.

http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support

http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413

I am an HP employee.

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techneer
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The service manual indicates that the High Voltage board and possibly the DC Controler board needs to be replaced.

 

Blank Image.gif

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