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HP 5540 Envy only printing half of my labels

HP Recommended
HP Envy 5540 All in One
Microsoft Windows 10 (64-bit)

My printer suddenly stopped printing my labels fully. 

It is missing out the last 3 lines of my Avery labels and it worked fine a few weeks ago.

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HP Recommended

Welcome to the HP Forums, I hope you're well @Severine18,

 

I saw your post about the printing issues you're having when printing labels from your Windows 10 system to your Envy 5540, and wanted to reply with my suggestions.

 

To me, the issue sounds to be a driver conflict or software issue somewhere. We will troubleshoot through this and repair any issues associated with the printer driver and software.

 

1. Run the Print and Scan Doctor for Windows to Help Resolve Printer Issues

2. Test print again, if the issues still appear, try step 3.

3. Uninstall the printer from your computer.

4. Restart the computer.
5. Run the Printer Install Wizard to reinstall the printer driver and software.

 

Any issues related to the HP printer should now be fixed, try printing again. If the issue occurs again, try your prints from another program.

 

If you run into any issues, let me know the results from your troubleshooting efforts and describe the issues in your reply please! I will do my best to help!

 

 

Click the thumbs up below to show appreciation for my help!
Click the
"Accept as Solution" if I have guided you to a solution!

a i n b o w 7000

I work on behalf of HP



Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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