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09-30-2012 07:38 PM
I have an HP Pavilion g series laptop computer and an HP 6510 printer and suddenly the printer will not print. This has been happening a lot. One day it will work and the next it won't. Today it won't even scan.
10-02-2012 01:40 PM
What OS are you using? How is the printer connected to the computer? HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.
Let me know what errors you receive?