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DonRFitzpatrick
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HP 6520 is stuck on 125% print size and won't return to 100%

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HP Photosmart 6520 printer
Microsoft Windows 10 (64-bit)

My HP 6520 printer is stuck on 125% print size and won't return to 100% no matter if I reboot the printer; kill it for 20 seconds; reinstall it....etc....this sucks at life.....whatzup???

 

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The_Fossette
HP Support Agent
HP Support Agent
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Hi @DonRFitzpatrick

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the print size is stuck at 125%.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

In order that I may provide you with an accurate solution, I will need a few more details.

 

  • When was the last time printer was working fine?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Jpg is a compressed picture format.  It is not suitable for text due to the compression artifacts.PDF is a document format would be generally viewed or printed from Adobe Reader or a compatible program.   PDF documents are designed to look the same on whatever device they are viewed/printed from, and print with the same page boundaries. Unless you have the full version of Adobe (or a conversion from PDF to Word) you can generally not change the font size or otherwise change the formatting of a document.  You can generally change the page scaling to fill the page, select Fit as page scaling.

 

PDF Print.png

 

Let me know how it goes and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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