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05-13-2013 07:32 AM
My enterprise does not support ePrint and the feature shouldn't be useable here, but some users have managed to initiate ePrint. The result of this is that every time they print, it also spits out an ePrint error page as well. I suspect they are inadvertantly pressing a button combination (or maybe just single pressing the eprint button does this?). Is there a way to re-disable ePrint to get this to stop? I couldn't find anything in the manual so I've just been swapping these out with extra units from stock.
P.S. This thread has been moved from Deskjet to HP ePrint and Share - HP Forums moderator
05-21-2013 08:43 AM
If your printer is a Deskjet 810, it is not compatible with the ePrint capability.
If your printer is an Officejet 8100, the ePrint services could be enabled. In On the following URL you can find information about the ePrint services on your ePrinter: