I've reinstalled the HP software for this printer and it prints just fine off one of our computers but not the other despite it being seen by the computer. Both computers are using the wi fi connection as is the printer.
When I print a test page from the printer itself it prints. When I repeat using the computer it doesn't. It sends it to print and I can see it in a queue but then it disappears as if it's printed.
Let me know how it works and you have a good day ahead.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.
The_Fossette I am an HP Employee
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