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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-27-2022 09:41 PM

HP Recommended
Product: HP OfficeJet Pro 9025 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

HP 9020 lost the wireless icon. Can't reconnect to wifi

Category:
1 REPLY 1

‎01-28-2022 08:18 AM

HP Recommended

@dwfleury 

Hello,

In order to resolve this issue, please restores factory default settings for the printer as follows:

  1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch Setup icon ().
  2. Touch Printer Maintenance, and then Restore.
  3. Touch Restore Factory Defaults.
    A message appears stating that the factory defaults will be restored.
  4. Touch Continue. The printer restarts automatically.
  5. Try to reconnect your printer to the wireless network.

Don't hesitate to contact us in case of need.

Best regards,:Wink:



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