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Student
Posts: 1
Member Since: ‎07-17-2013
Message 1 of 2 (266 Views)

HP Alignment Failure

All of my printed pages from my HP 210b is coming out very light/faded and at times, sections of print are missing.  It looks as if I am at the bottom of my print cartridge.  I know that there is ink in all my cartridges.  I have tried cleaning the prunt heads, I have tried aligning the print cartridged (all attempts at alignment have come up with a message failure both from the printer and from my computer.  I have restored the printer to factory settings, I have uninstalled and re-installed the printer drivers, I have powered everything down and back-up.  I am at a loss.  I do not know how to fix my rointing problems.  Any suggestions?  thank you.

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Regents Professor
Posts: 8,710
Member Since: ‎11-27-2009
Message 2 of 2 (243 Views)

Re: HP Alignment Failure

Hi, is it a Photosmart b210 printer you have? What is the exact error message, is it something like Ink System Failure?

 

Thanks

Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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