Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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How can you scan without the hp software? I can connect my HP Envy 7640 to the computer and print ok, but when I try to connect the printer to the HP All in one software to scan or check my ink levels the software finds my printer but won't connect.
Hi,Thanks for using the HP Forums.Can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :http://123.hp.com/us/en/Key in your printer model, Operating System and download & install the FULL feature software.
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.Hope that helps.
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