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Posts: 1
Member Since: ‎11-16-2013
Message 1 of 2 (226 Views)

HP B209a photosmart printer

I bought new color ink 564XL for HP B209a photosmart printer and the cyan and yellow are not working.  My pictures are pink.  I already did a diagnostic report and aligned it.  Can you help me?

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Distinguished Professor
Posts: 3,242
Member Since: ‎12-12-2011
Message 2 of 2 (217 Views)

Re: HP B209a photosmart printer

[ Edited ]

Have you tried cleaning the printhead manually or using the automatic tool? I would look at this document here. It addresses print quality issues involving color output for your model of printer and will give you steps to take in an attempt to fix your issue.

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