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03-17-2014 02:07 PM
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I see that you are getting an error code on the display of your printer. Typically when this happens it is because the printer isn't getting all the power needed to function properly. If you have the printer power cable connected to a Power Bar/Strip, please remove it and connect it direct to a wall outlet. HP printers already have a built in surge protector so having it connected to a bar/strip can cause errors such as the one you are seeing. Here is a document that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
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